Features · Dashboard

Today's reputation, at a single glance.

The dashboard is the daily command center for communications teams. It distills thousands of mentions into a health score, sentiment breakdown, issues, narratives, and recommended actions — showing whether your reputation is healthy in seconds.

Reading flow

Eight sections, ordered from conclusion to detail.

The order is deliberately inverted from a conventional report: the conclusion comes first, the evidence follows.

1 · Big Insight

The dark panel at the very top holds a single sentence summarizing the current period, alongside four key figures: the health score, the change versus the previous period, the risk level, and the share of negative sentiment.

The goal is to capture the most important condition before diving into the detail.

Dashboard · 30 Hari Terakhir
Big Insight
Sentimen negatif naik dipicu keluhan kualitas jaringan di wilayah timur; pemberitaan Tier-1 masih netral.
Skor
72/100
Perubahan
−6
Risiko
Medium
Negatif
24%
Reputation Health
72
Watch · sebelumnya 78
Total Mention
1.284
Tier-1: 212 · SoV 31%
Issue Heatmap
Pos
Neu
Neg
Kualitas jaringan
18
44
96
Layanan pelanggan
31
52
37
Program keberlanjutan
74
29
8

2 · Situation Overview

Three panels that explain where your reputation stands today.

  • Reputation Health — a 0–100 score gauge labeled Healthy, Watch, or critical, plus the previous period's score
  • Risk Level — a Low / Medium / High badge, the negative-sentiment percentage, and an explanation of why the risk sits at that level
  • Actor / Stakeholder — the most-mentioned actors, with their mention counts and sentiment mix

Understanding not just "how bad it is", but also "who is at the center of attention".

Comms Actions AI-Generated
Peluang Mitigasi Rekomendasi
Terbitkan update perbaikan jaringan per wilayah
refers to · Kualitas jaringan
Siapkan juru bicara teknis untuk wawancara Tier-1
refers to · Narasi negatif: gangguan berulang
Perkuat amplifikasi program keberlanjutan di kanal sosial
refers to · Dukungan publik: inisiatif hijau

3 & 4 · Executive Summary and Comms Actions

Two sections generated automatically by AI and marked with an AI-Generated badge.

  • Executive Summary — a narrative summary of the communications situation for the current period, so leadership doesn't have to read every dashboard detail
  • Opportunities — communication openings that strengthen the positive narrative
  • Mitigation — steps to dampen an issue or negative sentiment
  • Recommendations — a mix of short- and medium-term actions

Each item shows a title, a refers to marker for the issue or narrative referenced, and a short description.

Note: this section depends on the AI narrative report. If the report for that program and date range isn't available yet, the section shows a clear status.
AI Report · Program Brand X
Insight Confidence 86%
Keluhan teknis mendominasi, namun ruang narasi positif terbuka lewat program keberlanjutan.

Ringkasan eksekutif periode berjalan, disusun dari 1.284 mention dan 3.960 percakapan sosial.

Kritik Utama 96
Dukungan Publik 74
Mitigasi Risiko · 4 langkah
Peluang Strategis · 3 peluang
Aksi 1 Bulan
Respons cepat & transparansi perbaikan
Aksi 3 Bulan
Bangun ekuitas narasi keberlanjutan

5 · Key Metrics

Key figures that summarize volume, reach, and position: Total Mentions, Tier-1 Media, Share of Voice, and Estimated Reach — each with its change versus the previous period.

  • Media Influence — a donut chart of the positive, neutral, and negative mention mix
  • Data Distribution — media distribution by tier and social media by platform
  • Drill-down — click a tier row to see the list of publishers, click a platform row to see the list of accounts
Sumber Data
Total Item
5.244
Berita
1.284
Sosial
3.960
Engagement
88rb
SemuaX InstagramTikTok YouTube
Perbaikan jaringan di wilayah timur ditargetkan rampung kuartal ini
Kompas · Tier 1 · jangkauan 412rb · 2 jam lalu
Netral
Warganet keluhkan gangguan berulang sejak akhir pekan
X · @akunpublik · 1,2rb suka · 4 jam lalu
Negatif
Program penanaman mangrove diapresiasi komunitas lokal
Instagram · 3,4rb suka · 6 jam lalu
Positif

6, 7 & 8 · Trends, Issues, and Channels

  • All Data Trend — a two-series area chart, News and Social, so you can see which channel drove a spike
  • Issue Heatmap — an issue table with intensity-colored cells for the positive, neutral, and negative columns
  • Narrative — a list of emerging narratives, filterable to all, positive, or negative
  • Channel Performance — per-account cards with post counts, like, reply, and share stats, plus sentiment mix

Recognizing what story is forming in public, and where that conversation is happening.

Konfigurasi Program · Langkah 2 dari 3
1 · Topik 2 · Kata Kunci 3 · Stakeholder
News · 14 Social · 22 Mute · 9 Generate dengan AI
kualitas jaringan gangguan sinyal #brandx layanan pelanggan − lowongan kerja − giveaway
AI menyusun draf, tim Anda yang mengkurasi. Setiap chip dapat disunting atau dihapus.

See this dashboard with your own data.

In a demo session, we'll show how Renalar reads the issues that matter to your organization.